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Terms & Conditions

Here you’ll find the general terms and conditions and terms of conditions of use for the Gasdeal online shop

(1) CYLINDER REFUNDS & RETURNS

All cylinders supplied by GASAGO remain the sole property of Gasago Ltd (The Owner) at all times and MUST NOT be sold, exchanged or removed from the supplied delivery address. The customer accepts full liability for the safe keeping of any cylinders supplied by the owner. Gasago will keep an accurate record of the number of cylinders kept on-site and reserves the right to make a replacement charge for any deficit in the quantity of cylinders that are available. The customer agrees to allow the owner rights of access for the purpose of inspection and/or collection of their cylinder(s) at all reasonable times. Any deposit or hire charge paid by the customer, does NOT entitle the customer any rights of title of the cylinder(s). Gasago Ltd reserves the right to charge a cylinder deposit or replacement cost at the prevailing rate for any cylinder(s) that are not returned to the owner (full or empty) within a period of 8 months from the date of supply, less any amount paid for the use of the cylinders.

Any cancellation, failed or quantity reduced delivery made by the customer or their representative at the point of delivery will incur a returned item(s) and re-stocking fee of £35.00 + VAT.

Please note, any refunds can only be credited against a NEW refill order and not against a returns ONLY order. An £18.00 collection charge will apply for any “cylinder only collection requests”. (This does not apply to “Patio and Ultra-light” cylinders where NO deposit refund can be provided against a “cylinder only” return).

(2) DELIVERY

All goods delivered are accepted in good working condition unless otherwise notified to the owner within 3 days from the date of delivery. Acceptance of the goods implies acceptance of the terms and conditions above.

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